We are committed to making our website and related media accessible to all our visitors. This website is one of the main ways people find out about MS and our work so we want to make sure everyone can use it.

It's part of our strategy to make sure "our information is accessible to everyone affected by MS."

We follow international best practice

We uphold the principles and best practice of the web content accessibility guidelines (WCAG) 2.0 AA. Wherever possible we comply with AAA specifications.

Our site should be accessible and usable for everyone, particularly people with MS. We involve our MS community at all development stages to make sure that's the case.

Our accessibility policy takes into account the specific needs of people with MS and their friends and families. We put a lot of emphasis on testing with people with MS, to make sure our content works for all users and all technologies.

Accessibility training is compulsory for everyone who uploads content to our website. We make sure all our web editors understand our legal, moral and practical responsibilities towards users with disabilities.

Accessibility and usability features:

  • Clear and consistent design

  • Multiple methods of navigation including consistent primary menu and search facility

  • Large buttons, easily identifiable links and form fields

  • Easy to read font size and colour contrast

  • Clear and simple language, following plain English principles

  • You can control all functionality through your keyboard. Skip from link to link using the TAB key. The active link will be highlighted. To move backwards, hold down SHIFT and press the TAB key. Please ENTER to go to the active link.

  • Information in different formats including video and downloadable documents

  • Audio described versions available for all videos that need them on our main site

  • We use PDFs on our site to display digital documents that keep the original format of the publication. You need a PDF reader to view them. If you haven't got a reader on your computer you can download a free one from the internet, for example Adobe Reader

  • Meaningful alt text for all images. If the image is just for decoration, we either indicate blank alt text or include the shortest possible description.

Internet accessibility and usability

AbilityNet's My Computer, My way explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.

And you can get more help with the internet from the Web Accessibility Initiative’s website.

Contact us

If you having problems accessing information on the site, have comments or suggestions or would like to get involved with testing, please contact us: